If for some reason you are not satisfied with your purchase, we will accept the return of goods for a refund or exchange within 14 days of you receiving your order! Excluding select items*
Full priced items purchased via the Imagine Fashion Website can be returned to Imagine Fashion within 14 days of receiving the item, provided they meet the following conditions:. Clearance or products discounted by 30% or more are considered final sa
Full priced items purchased via the Imagine Fashion Website can be returned to Imagine Fashion within 14 days of receiving the item, provided they meet the following conditions:. Clearance or products discounted by 30% or more are considered final sa
Initiate your return now - Enter your order number without the "#" (eg. 9154-R). or. To initiate a return, please contact our customer support team at [email protected] or call us at (+61) 7 5632 5705. They will guide you through the return
Please allow up to 7 business days for your return to be processed from when we receive your parcel. You will receive an email notification once the return has been processed. Refunds will be applied to the original payment method. Visibility of your
Unfortunately, we cannot accept returns on clearance, items discounted more than 30%, jewellery, or gift cards.
If an item you have purchased from us is faulty, please let us know by contacting Imagine Fashion via [email protected] or (+61) 7 5632 5705. An image may be required so that we can assist you futher. We will discuss your options for repair
Yes, you can return an item purchased online in-store. Please bring the item along with the original packaging and proof of purchase to our store, and our staff will assist you with the return process.