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Orders, Products and Purchasing

All about ordering with Imagine Fashion.

What's my order status

It's possible to view the payment status, fulfilment status and shipment status in your order history page. 1. Log in to your account if you haven't already done so. 2. Click "MY ACCOUNT". ~ Laptops/PCs: Top Right. ~ Mobiles/Small Tablets: In Menu. O

The item I want is sold out. How can I get it now?

We've found that some products sell faster than we can restock them!. So what if a product that you really want is sold out on our website?. We might be able to find one in one of our stores!. Get in contact with us by live chat, email or give us a c

Can I purchase a gift card online?

You sure can!You can find our digital gift cards here.IMAGINE FASHION GIFT CARD1. Select the amount you wish to purchase.2. Proceed to checkout.3. After fully checking and paying for the gift card the digital gift card will be sent to the email addre

Amending or cancelling an order

Get in contact with us by live chat, email or give us a call during our operating hours of 9:00am - 5pm (Australian Eastern Standard Time) so we can check if our stores have the stock you're looking for!Head Office: